Indian Management AIMA Vol, 62 No. 04 April, 2023
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All India Management Association, Management House, 14 Institutional Area, Lodhi Road, New Delhi
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Abstract
Being 'customer first' must start with 'employeecentricity'. Employees will try to deliver
a good buying and service experience to customers only when they are assured of a good working experience.
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Citation
Indian Management AIMA Vol, 62 No. 04 April, 2023 All India Management Association, Management House