Indian Management AIMA Vol, 61 No. 09 September, 2022
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All India Management Association, Management House, 14 Institutional Area, Lodhi Road, New Delhi
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Abstract
Empathy is one's inclination and capacity to identify with someone else's state of mind in a particular situation and the ability to see things from the point of view of another
individual or group. Empathy is as much an intellectual attribute as an emotional one.
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Indian Management AIMA Vol, 61 No. 09 September, 2022 All India Management Association, Management House