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From Customer Relationships to AI Companionships: Transforming Marketing with Feeling AI

dc.contributor.authorChaturvedi, Rijul
dc.contributor.authorVerma, Sanjeev
dc.contributor.authorSrivastava, Vartika
dc.date.accessioned2025-08-03T06:44:49Z
dc.date.available2025-08-03T06:44:49Z
dc.date.issued2025
dc.description.abstractEmotions with a product or service strongly influence consumer behaviour. Conventional marketing relied on user-centred designs to achieve loyalty. In the past few decades, firms have deployed AI-enabled technologies to create, communicate and deliver value. Algorithms could initially perform mechanical and thinking-oriented tasks only.en_US
dc.identifier.urihttp://hdl.handle.net/123456789/6570
dc.language.isoenen_US
dc.publisherSage Journalsen_US
dc.subjectCustomer Relationships to AI Companionshipsen_US
dc.titleFrom Customer Relationships to AI Companionships: Transforming Marketing with Feeling AIen_US
dc.typeArticleen_US

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