JK Lakshmipat University

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Service Quality and Consumer Perception: A Study of Telecom Service Providers” in the 7th PIMR National Conference on ‘IT Enabled Marketing Practices for Global Business Organisations

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Prestige Institute of Management & Research

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Kapil Arora presented a paper entitled “Service Quality and Consumer Perception: A Study of Telecom Service Providers” in the 7th PIMR National Conference on ‘IT Enabled Marketing Practices for Global Business Organisations’ organized by Prestige Institute of Management & Research, Indore (sponsored by ISTE, New Delhi) from September 14–15, 2012

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